Your AI assistant replies on WhatsApp - 24/7
Connect your own WhatsApp Business account and your own AI API key, and let the bot handle the first response - day or night - while your agents stay in control of every conversation. Relently is the software; the number and the AI are yours.
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Your AI assistant replies on WhatsApp - 24/7
Connect your own WhatsApp Business Platform account (Meta Cloud API) and your own AI API key, and let the bot handle the first response - day or night - while keeping your agents in control of every conversation. Relently is the software; the WhatsApp number and AI are entirely yours.
- 1Bring your own number & AI key
Full BYOC setup - your WhatsApp Business account and your own AI (Anthropic) API key. Your number, your key, your data; Meta and your AI provider bill you directly.
- 2AI-powered, context-aware replies
The bot answers using each student's real CRM record - application status, documents, and deadlines.
- 3Seamless agent handoff
Complex questions are routed straight to the assigned agent, with full conversation history.
In most study-abroad markets, students don’t answer emails and rarely pick up unknown calls - but they reply to WhatsApp within minutes. Relently turns WhatsApp into your highest-converting channel: a shared team inbox backed by an AI assistant that reads each student’s live CRM record.
How does the WhatsApp AI inbox work?
- Bring your own number & AI key (BYOC) - connect your own WhatsApp Business Platform account via the Meta Cloud API, plus your own AI (Anthropic) API key. Relently is the software, not the bot: your number and your AI key, billed by Meta and your AI provider directly.
- Context-aware AI replies - the bot answers using the student’s real record: application status, pending documents, and upcoming deadlines.
- Instant first response, 24/7 - new inquiries get a helpful reply in seconds, even after hours - when conversions are won or lost.
- Seamless agent handoff - complex questions route straight to the assigned agent, with full conversation history, and the bot pauses automatically.
Why response speed matters
Lead-conversion research consistently shows that replying within the first few minutes is worth many times more than replying hours later. In study abroad, where a student messages several agencies at once, the first helpful reply usually wins the relationship. See our WhatsApp automation playbook for the full approach.
Frequently asked questions
Does Relently integrate with WhatsApp Business?
Yes. Relently connects directly to the WhatsApp Business Platform (Meta Cloud API) using your own WhatsApp Business account (BYOC). The AI assistant runs on your own AI (Anthropic) API key - Relently provides the software, not the bot - and it answers common student questions, shares application status, and hands complex conversations to the right human agent.
What is BYOC WhatsApp?
Bring Your Own Channel means you connect your own WhatsApp Business number and cloud account, so Meta bills you directly and you retain full ownership of your number and conversation history.
Can the AI bot see a student’s information?
Yes. The bot answers using the student’s live CRM record - their application status, pending documents, and next deadlines - so replies are accurate and personalized, not generic.
What happens when a question is too complex for the bot?
It hands off automatically. The conversation is routed to the student’s assigned agent with full history, and the bot pauses so the human can take over seamlessly.
Is WhatsApp automation allowed by WhatsApp?
Yes, when you use the official WhatsApp Business API and respect opt-in and messaging rules - which Relently does. Avoid unofficial bulk-sender tools, which risk bans.
Turn WhatsApp into your best sales channel
Start your free 14-day trial today, or talk to us about your agency.
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